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Confidentiality/Ethics Pledge
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As a member of the National Association of Professional Organizers (NAPO) I pledge the following:
Working Relationships
- I will serve my clients with integrity, competence and objectivity, and will treat them with respect and courtesy.
- I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.
- When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified organizers and/or other qualified professionals.
- I will advertise my services in an honest manner and will represent the organizing profession accurately.
Confidentiality
- I will keep confidential all client information, both business and personal, including that which may be revealed by other organizers.
- I will use proprietary client information only with the client’s permission.
- I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.
Fees
- I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate and, commensurate with my experience, the services I deliver, and the responsibility I accept.
- I will make recommendations for products and services with my client’s best interest in mind.
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